About the Role
You will be assisting members:
With transportation to and from appointments.
In resolving issues with previous appointments.
With a transportation recovery where a scheduled trip has failed.
With benefits eligibility.
Given the nature of certain types of calls, some members may express feelings of distress, impatience, fear, or anxiety. This can pose a challenging situation to handle. However, the experience can also be highly rewarding - having the opportunity to provide valuable assistance to these members.
Effortlessly maneuver through the client's system by utilizing function keys to ensure accurate processing of ride transportation.
Collaborating with various departments within our community to effectively address and resolve transportation and eligibility issues.
Requirements
The System and Equipment Policy covers the basics like:
Personal Computer (PC) Requirements and scan
Accessories, Software, and Internet / Phone Service Providers
AriseĀ® Secure Desktop / Secure Remote Worker (ASD / SRW)
Arise Virtual Gateway
System and Equipment Purchase Suggestions
About the Company
About the Company:
Nation's leading managed healthcare organization specializing in the management of non-emergent healthcare transportation benefits. Our client base consists of state and local government agencies (Medicaid agencies, transit authorities, school boards), managed care organizations, and hospitals. we offers a complete outsourcing solution to their clients.
Your collection is already set up for you with fields and content. Add your own, or import content from a CSV file. Add fields for any type of content you want to display, such as rich text, images, videos and more. You can also collect and store information from your site visitors using input elements like custom forms and fields.
Be sure to click Sync after making changes in a collection, so visitors can see your newest content on your live site. Preview your site to check that all your elements are displaying content from the right collection fields.